Clarins is a world renowned premium skin care and beauty brand. Their product line is created using plant based ingredients that they have been thoroughly researched to create potent and effective products. In fact, their research has led to them using 250 active plant ingredients in the creation of their various products. Their product range includes the following categories;
- Face care products: cleansers & toners, moisturizers, anti-aging, serums, eyes, lips, neck.
- Body care products: contouring, firming, hydration, exfoliation, Aroma-Phyto body care, pregnancy & treatment fragrances.
- Make up: face, eyes, lips
- Sun care products: sun protection, after sun, self tanning
- Men’s skin care products: wash, shave, hydrate, age control, body control
- Gifts & Sets: for her, for him, trave sets
You can also shop by concern in many categories, for example, brightening & dark spots, lifting and firming and many more concerns.
They also offer Spa treatments in many locations.
Clarins was born when Jacques Courtin-Clarins opened a beauty store on the Rue Tronchet in Paris, in 1954. He sold 100% plant oils. By 1980 Clarins had become the top selling luxury brand of skin care in France. From 1981 they began to expand their operations into international destinations like the USA. During the 1980s they also banned animal testing and explored ways to be a sustainable company. Over the past two decades they have increased their product range and continued to embrace environmentally sustainable ways of doing business.
Clarins products tend to receive consistently high feedback online. For example, at productreview.com.au Clarins skin care products receive 4.40 from a possible 5 stars. This is from 51 reviews across many of their products. For example, when it comes to toning lotions they receive a 4.8 out of 5 across 4 customer reviews.
MotherMoon Says “It leaves your face feeling fresh use after cleansing…It is affordable not needing heaps of it, use it am and pm and a bottle will last you longer than the cheaper one's, I used a Loreal toner for a while but missed this one as it was definatly part of my skincare regumine. I havent had a Clarins product that i havent liked to be honest.”
At MakeupAlley Clarins products also often score 4 stars or more from 5 stars. For example, the Clarins Face Treatment oil-Lotus receives a 4.1 out of 5 and 74% of people would buy it again.
coppersnowflake says “I've been usuing this for about 3 years and I think it's excellent. It's a treat for my sensitive, occasionally acne-prone skin…This past month I've been plagued with a rash of those little forehead bumps--not really zits, but lots of little bumps that look bad in certain lighting. I started treating them with lotus oil about 4 days ago as part of my nighttime regimine and they are clearing up! This stuff is also great for smoothing out pores.”
The same is true at Amazon.com. For example, the Gentle foaming cleanser scores 5 out of 5 stars across 6 reviews.
COOKIE says “I love this foaming cleanser. I have combination skin and have used it for many years. After washing your face, the skin feels soft, gentle and clean. It does not feel tight. 100% recommended.”
Clarins is not a Better Business Bureau (BBB) registered business, but the Clarins USA division does have a report on the BBB website. The BBB rates them F on a scale of A+ through to F, with A+ being the best possible score and F the worst.
There are a few reasons why they have been awarded a low score. The first is that the BBB does not have sufficient background information on Clarins, or sufficient information on how long the business has been running. The second is that they have had 8 complaints filed against them and they failed to respond to 2 complaints.
To see further details of their BBB report click here.
In contrast, they are often promoted in the mainstream media, and are presented in a favourable light in publications like women’s magazines.
They are founders of the Courtin Arthritis Foundation and are involved in other charity pursuits. For example, they are a FEED partner, which is a charity providing school meals through the United Nations.
Clarins is a reasonably popular website internationally, and a highly popular website in the United States. For example, their Alexa global traffic rank at the time of checking was 72,436, but their US traffic ranking was 18,847. To put this into perspective Alexa mentions that anybody ranking in the top 100,000 is probably doing reasonably well when it comes to traffic.
Their monthly unique visitors are estimated to be around 120,000. Most of these visitors are women and believed to be childless.
When it comes to their Google PageRank they score a 5. This is a little lower than some other premium cosmetic brands like, Clinique and Estee Lauder, that score a Google PageRank of 6, but still quite a decent page rank.
Their Compete rank is 73,795 and they are listed on the DMOZ and Yahoo directories.
Clarins are a part of several social media sites and also operate a blog. The blog they operate is called the Clarins Beauty Flash Blog and it looks at fashion, beauty and culture. They typically post updates to their blog daily even if it’s just adding a French word for the day.
On Facebook they have 200,400 likes and often post updates more than once a day.
On Twitter they have 14,900 followers and also post here multiple times a day.
On YouTube they have 804 subscribers and they post new videos every few months of so.
On Pinterest they have 7 likes and 285 pins to date.
It appears that Clarins.com is a safe site to visit and shop from. They use secure technology when processing your payment. This can be verified by making sure that the http:// changes to https:// when you head through checkout. When tested this did occur.
A check using Google’s safe browsing diagnostic tool revealed that they are not currently listed as suspicious. However, at the time of checking Google had not visited their site within the last 90 days. To check the present safe browsing status, click here to be redirected to Google’s page.
Although Clarins is a premium brand, they still tend to be competitive when it comes to price. They are very similar in price to other well researched premium brands that make use of natural ingredients. For example, they have similar prices to Ahava and Perricone MD.
As a brief guide, the following is a list of some of Clarins common price points:
- Cleansers & toners $21-$38
- Moisturizers $38-$122
- Mascara $22-24
- Bronzer $34-$36
- Concealers $25-$32.50
- Self-Tanner $34-$54
As you can see in the makeup arena they tend to be quite competitive with other premium brands. For example, Estee Lauder mascara costs around $48-$62. Meaning Estee lauder’s lowest priced type is still double the price of Clarins more expensive style.
Clarins orders generally reach the customer within 1-8 business days, depending on the method of shipment you choose. They offer free standard shipping for orders over $75. Standard shipping generally takes 5-8 business days and will cost you a flat rate of $6 for orders under $75.
If you would like a speedier option they offer both two day and overnight delivery. Two day delivery is $15 and if you would like your order to ship the same day you need to have your order in by 3pm Eastern/12pm Pacific time.
Overnight delivery is $20 and orders are typically delivered by 3pm the next business day after they are shipped.
Please note some remote areas and locations like Hawaii and Alaska may take additional time to arrive.
At present Clarins.com does not ship to international destinations or military addresses.
At Clarins.com they accept payment by credit or debit cards. They accept the following cards; Visa, MasterCard and American Express. They do not presently appear to accept any alternative payment methods like PayPal, QPass, or BillMeLater. However, as mentioned above payments are processed securely so you can safely make payment by credit card.
Clarins allows you to return unused and unopened purchases within 30 days of the shipping date. Make sure you include all packaging and accessories with your return. You are responsible for return shipping. You will be refunded via the method you originally paid.
If you receive a damaged, incorrect or faulty item, you are encouraged to contact customer service on 866-325-2746.
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